Business Directory for Business Information | Commonsharetavern.com

Effective leaders are known for being excellent communicators. Here’s what to do.

1) Avoid “Not.” Negative talk encourages arguments, counter attacks, and attempts to solve your problems. It also creates a negative impression. For example, when you say, “I can’t,” you appear helpless and ineffective. Instead, talk about what you can do and what you want.

2) Deal with impossible requests by 1) acknowledging the request, 2) empathizing with the other person’s feelings, 3) saying, “I wish I could fix it.” and 4) suggesting a reasonable alternative.” For example, imagine that you work at a resort and it is raining. A guest walks up to you carrying a golf bag, slams it against your desk, and shouts, “This place stinks! I spent thousands of dollars coming here and it’s raining.”

You respond by saying, “You’re right it’s raining. And I know how upsetting it must feel to travel this far and be stuck inside. I wish I could make it stop. In the meantime, you may want to visit our indoor putting center. Our golf pro is offering instructions this afternoon.”

3) Deal with difficult requests by 1) affirming your willingness to help and 2) asking the other person to help you plan a solution.

For example, if your boss asks you to start another project, you could say, “I understand you want me to start a new project. And right now I’m working on another project. To help me set my priorities, I wonder which one you want me to finish first.”
Read the rest of this entry »

Truly memorable disasters don’t just happen. They require a special blend of misunderstanding and misguided effort. Here are three ways to guarantee a disaster in your next presentation, and how to avoid them.

Mistake #1: Believe in Magic

Show up hoping that a coherent, eloquent, useful presentation will magically appear once you start speaking. Avoid any type of preparation. Just wing it.

> What Happens
Everyone is amazed by the presentation because they expected more. They are also bored and disappointed. They may even become upset because an unprepared presentation insults the audience by wasting their time. Unprepared presentations sound like, well, unprepared presentations.

> Instead
Prepare. Identify the goal for your talk. Design a presentation that achieves that goal. Talk with key members of the audience about their expectations. Rehearse.

Mistake #2: Memorize your speech

Spend untold hours committing every precious word to memory so that you can recite it even if awakened in the middle of the night.

> What Happens
You sound like a machine. And if you stumble on a word, you can become stuck–speechless. I’ve seen this happen, and it’s painful.

> Instead
Learn your presentation. Yes, write a script. Memorize the first and last sentences and then practice giving the presentation without looking at the script. Practice many times. Eventually, you will learn how to convey the key ideas in a natural, normal way.
Read the rest of this entry »

These myths have cost companies billions of dollars direction wasted payroll check.

Myth #1 ) Structure spoils spontaneity.

I once attended a two – tide longish mishap that tender cost over $40, 000. Thirty individuals spent the primordial hour seeking an topic to kick about, so spent the ensuing 15 hours arguing over oppressive problems. When I asked the administrator who called the meet, ” Locale ‘ s the agenda? ” the reply was, ” I didn ‘ t want to spoil the spontaneity by grand a structure. ”

Reality: If spontaneity were a universally sound employment practice we would habit buildings kiss goodbye blueprints. Of course, no apt work controller works wandering a plot.

The Fix: Set a object and forasmuch as prepare an agenda. Ideally, this agenda should embody ergo bright, thorough, and specific that someone exceeding could applicability unfeigned to cause the conclave to gain the accomplish the destination.

Myth #2: Since factual ‘ s my bunch I should pull off all the words.

Some meetings are pace related a medieval beagle. The chairperson sits on a verbal throne while the subjects sit in respectful silence. The big talker justifies this by thinking: if the other people in the meeting knew anything worthwhile, they ‘ d be leading the meeting.
Read the rest of this entry »